For ready made items, we can arrange for delivery as soon as payment for the order is complete. We strive to complete all order processing within 3 days.
Sometimes a standard stock item may run out of stock. We will then place your item on priority production and build it fresh. This may take up to less than a week, depending on the item’s complexity.
For custom build bags, we will need less than 2 weeks to build as soon as payment for the order and custom specification discussion is complete.
When your order is shipped, you will receive an email notice, by which it would take another day or two to arrive at your doorstep within the Klang Valley. Delivery time varies when destination is outside of Selangor, Malaysia.
Estimated time needed for delivery by Air Parcel is 11 days and 5 days by Poslaju Express. This estimate is provided by the postal office and courier company, in our experience most packages will reach its destination/city before the stipulated time. Sometimes, a package may experience delay should the package be held back by the country’s custom department. At this juncture, the provided estimated delivery time will no longer apply. Delivery will continue as soon as all outstanding issues are settled by the recipient with their respective country’s custom department.
To check delivery status, please proceed to these following platforms with your tracking number;
Nationwide courier – www.nationwide2u.com.my or call 1300222777
International Air Parcel – www.pos.com.my or call +60327279100
International Poslaju Express – www.poslaju.com.my or call +60327279100
Tax and duties
All custom tax, duties, GST, VST, VAT and etc deriving from any sale shall be borne by the customer.