Greenroom bags are available through this website and a select few retail partners. Here are things to be aware about when buying from Greenroom136 online store.
Or visit us at 50B, 2nd Floor, Jalan Besar, Bandar Kajang. 43000 Kajang, Selangor. Malaysia. Call us at +6019 365 0020 to make an appointment. We are only open on Monday till Friday. Not available on Saturday, Sunday and Public Holidays.
When your ready to buy any of our groovy gears,
1. Click on the buy link to go to the online store. Choose your product(s) of choice and click ADD TO CART. Its a simple, standard shopping cart so I’m sure you’ll find your way around. Our shopping cart is powered by the good folks of ECWID.
2. Fill up your shipping details and identify your payment choice; Paypal, credit card or electronic fund transfer to our bank account (much preferred). It is important that you include a valid email address and your mobile number so that we can call you for a little chit chat. We do get lonely at times.
Note that all credit card and Paypal transactions are administered by Paypal on Paypal’s portal. Thus, Greenroom136 and it’s staffers (and slaves) do not have access to your personal credit card information.
3. Kick back and wait for our response.
4. If your paying by credit card or Paypal credit, you will receive an order confirmation by email, verifying availability, and delivery airway bill details. By which, your order will be processed and delivery of your purchases will follow suit. If order is unable to proceed due to unavailability of stock, your payment will be refunded to you via Paypal.
5. If you are paying by electronic fund transfer, payment to be made to Maybank #512820053937 (Greenroom One Three Six Enterprise); scan or send us a photo of your successful transfer receipt so that we can track receipt of payment. Ensure you marker over your personal balance information before sending it to us. There is a 3 day cooling period after email order confirmation. After 3 days and payment is still not received, order will be cancelled automagically and delivery will not take place. This of course applies only for electronic fund transfer and will not apply when paying via credit card or Paypal.
6. Sit back and wait anxiously for Mr CourierDude to deliver your loot. We will provide you with a tracking number from the appointed courier company, so that you can track the where about of your stash.
7. Should you need assistance, phone or sms us at +6019 365 0020.
Terms and condition of trade
Operating hours
Our online store may be open 24hrs throughout the year; but we only operate by these hours.
Monday – Friday 9am till 6pm (Malaysian time)
Close on Saturday, Sunday and public Malaysian holidays.
Order processing
Unless, we are able to bull whip our slave to work overtime; all orders will be processed on the next work day (reference back to operating hours listing above).
Delivery
We strive to complete all order processing within 3 days. When your order is shipped, you will receive an email notice, by which it would take another day or two to arrive at your doorstep within the Klang Valley. Delivery time varies when destination is outside of Selangor, Malaysia.
Tax and duties
All tax and duties deriving from any sale shall be borne by the customer.
Returns and Exchanges
Should there be a shortage or unsatisfied product, please contact us via email (sales@greenroom136.com) or phone to notify us of your concern. All we ask, is that you send the items back to us in its original packaging, and make sure the merchandise is in the same resellable condition should you wish to return a newly purchased product within 7 working days from date of delivery. All cost of return shipment is to be borne by the buyer.
Warranties
All Greenroom products carry a lifetime warranty to be free of defects in materials and workmanship. This does not cover reasonable wear and tear of normal daily use or intentional abuse. We will repair or replace, free of charge, any product covered under our warranty policy. In order to submit a warranty return, please email gordon@greenroom136.com with a photo of your injured Greenroom product.